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Meticulice Guarantee & Refund Policy
If you are not totally satisfied after using our product according to the directions inserted in your kit, simply return the used and unused bottles and comb (in a sealed plastic bag) for a refund. Be sure you return the complete order for a full refund.
ONLY Meticulice Treatment products are Guaranteed. If you purchase Meticulice Treatment products then you are eligible for a refund.
Meticulice Prevention products are NOT guaranteed. If you purchase Meticulice Prevention products, you are NOT eligible for a refund.
You have a full 30 days from when your product was shipped to request a Return Authorization Number for a refund.
We cannot issue Return Authorization numbers past this 30 day period.
We DO NOT refund the cost of shipping
If a package is refused we will deduct the cost of shipping from your refund amount
To begin your return, please complete these 4 easy steps:
- Call our Customer Service Department at 1-844- 542-3373 between 10:00 am to 5:00 pm EST Monday to Fridayto receive your Return Authorization Number. Display this number visibly on the outside of the return package. Packages sent to us without a visible Return Authorization Number will not be accepted and will be discarded.
- We must receive your return package within 14 days of issuing the Return Authorization number, or your purchase will no longer be eligible for a refund, regardless of the 30 day satisfaction guarantee.
- In order for your return to be accepted, you must ship back all used and unused bottles and comb(in a sealed plastic bag).
- We strongly recommend returning packages to us through certified mail with a tracking number. If we do not receive your product, and you do not have a tracking number, we cannot issue a refund.